Widespread reliability points with among the UK’s hottest automobiles have been uncovered by new analysis – and it highlighted a scarcity of dependability of the UK’s most-bought household SUV.
Defective batteries, malfunctioning exterior options and dodgy suspension methods have been among the many issues encountered by motorists during the last 12 months, based on a survey of greater than 52,000 UK-registered automobiles by the buyer watchdog Which?.
And it discovered that Nissan’s UK-built Qashqai, which has been the best-selling SUV amongst Britons for over a decade, had the very best breakdown fee of all autos polled.
Most purchased SUV; least dependable automotive: A brand new Which? report claims that the present Nissan Qashqai (pictured) has the very best breakdown fee of all current fashions, based on homeowners
One in 5 (20 per cent) homeowners of Nissan’s present – and immensely common – household SUV advised Which? that they wanted to interchange their automobile’s battery within the final yr, which is as much as 5 occasions the typical fee for different automobiles of the identical age.
Which? calculated that if an identical stage of battery drawback was affecting all 300,000 of the UK’s Qashqai (2014-current) homeowners, an estimated 60,000 would possibly want to interchange their battery.
Not solely does this trigger complications for homeowners but in addition has ramifications for the surroundings because of the excessive quantity of lead-acid batteries that must be disposed of, the watchdog mentioned.
The Qashqai was the fourth most purchased new automotive final yr, with simply over 50,000 registered in 2018.
Constructed on the Japanese agency’s UK plant in Sunderland, it has been on the high of the UK gross sales charts because the first era mannequin was launched again in 2006.
Solely the Ford Fiesta, VW Golf and Vauxhall Corsa have been extra common final yr, data present.
In its response to the findings, Nissan mentioned it was conscious of some cases of battery failure and has ‘taken steps to deal with the problem’, together with altering its battery provider and updating software program.
One in 5 homeowners of the immensely common Qashqai household SUV advised Which? that they wanted to interchange its battery within the final yr
Greater than 50,000 Nissan Qashqais have been registered within the UK in 2018, SMMT figures present
And it wasn’t simply the Qashqai that was proving unreliable.
The analysis discovered that three- to eight-year-old variations of the Tesla Mannequin S had a excessive fault fee, principally linked to poor end high quality.
Extremely, 22 per cent of householders reported a difficulty with exterior options corresponding to door handles, locks, gasoline caps and boots.
That is 10 occasions increased than the typical for a automotive in the identical age vary and an enormous disappointment contemplating the luxurious electrical saloons can price in extra of £100,000 new.
Tesla mentioned its four-year guarantee covers repairs and replacements, however Which? famous that homeowners of older autos ‘can not depend on this security web’.
Greater than a fifth (22%) of Tesla Mannequin S homeowners reported points with the end high quality of their automobiles. That is a disappointing stat contemplating the premium EV might need price homeowners £100okay
The Seat Alhambra (2010-current), Ford B-Max (2012-2017) and BMW 5 Collection Touring (2010-2017) have been additionally highlighted as having excessive fault charges, all of that are linked to pretty easy and customary issues.
Which? is looking on producers to ‘go public with these inherent flaws’ and problem a recall to alert drivers that their automotive may have a fault and guarantee a pre-emptive repair is accessible freed from cost even when a automotive will not be underneath guarantee.
The buyer group’s head of dwelling services, Natalie Hitchins, mentioned: ‘It’s regarding that it has taken Which?’s survey of hundreds of motorists to uncover what are in some circumstances inherent flaws with among the UK’s best-selling automobiles.
‘House owners ought to have the ability to belief that producers will make them conscious of those points and provide a repair after they see a recurring drawback.
‘It’s important these producers make the general public conscious of those severe faults and guarantee automobile homeowners will not be ignored of pocket ought to the problems happen outdoors their guarantee.’
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